Have you ever felt your safety was being compromised when providing care to a patient? This isn’t - and should never be - something you should expect when turning up to work. In this blog, we look at practical steps you can take in the event you experience abuse from a patient.
Signs you’re dealing with abuse at work:
Extreme fatigue
Being unable to regulate emotions
Concentration problems
Feeling persistently under threat on shift
Being ‘numb’ to verbal abuse from patient
Anxious thoughts related to work
Challenging the abuse
Before we delve into this section, it is important to remind ourselves that abuse should never be accepted as part of the job description. While being a nurse is centred around helping others, you should always protect your own wellbeing in the process.
Here are some do’s and don’ts to consider if you’re ever feeling unsafe at work…
Do:
Don’t:
Brush off any abuse as part of the job
Try and resolve the situation on your own
Retaliate unprofessionally (e.g. shouting at the patient)
Remember, you can withdraw care in situations where you feel you are in immediate danger but this should only be done after careful consideration.
If you find yourself in a situation where a patient is putting you at risk, please read the RCN’s advice on raising and escalating concerns.
MCM Medical exists to provide top-quality Nursing candidates to NHS and private organisations across the UK. From RGN's to Specialist Nurses, our consultants are specialised in understanding a variety of nursing roles, enabling us to have a wrap-around approach to the staffing of the UK's nurses. Get in touch on 0203 929 4010 today.
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